Organizational Psychology consultants and coaches don’t have an exclusive ‘lock’ on what makes individuals and groups successful in a work setting. OPs learn and train in a variety of disciplines, including systems theory and the huge and complex field of individual and group psychology. Their conclusions and ultimate practices are evidence-based: what appears to be effective, according to research and evaluation.
The concerns of most companies still revolve around The Bottom Line (profits), incorporating emergent needs such as sustainability and global reach into the mix. Consultants and coaches (those who’re formally trained, by the way, not the Life Coach you might see advertising on YouTube) can analyze and create detailed recommendations relative to every aspect of an organization’s goals. But the human psychology behind success remains, at its core, really pretty simple. The research is clear: people who are Happy generally feel and experience ‘success’ in their pursuits (personal or work related). But people who may think of themselves as ‘successful’, or who may be regarded as such by others, are not always Happy. Readers may be thinking, Who Cares? Stay with me…
The need to feel Happy is a fundamentally-human condition. It’s almost autonomic, in that we go about pursuing Happiness almost without thinking about it. It’s certainly tied to Abraham Maslow’s Hierarchy of Needs: being happy for some might be as basic as a full belly and safe place to sleep; or, it might be the Corner Office and a boost in an already-six-figure income. Organizational Psychology researchers, however, have reason (and research to back it up) to believe that Happiness has slightly less to do with external conditions or outcomes and much more to do with our internal wellbeing.
If our basic needs for food, shelter, safety, and a sense of belongingness (there’s Maslow again) have been assured, Happiness – the pursuit of it – takes a very interesting turn. According to extensive research, three conclusions emerge: 1) Happiness begins in the human heart; 2) Happiness is not overly influenced by such factors as genetics or random events; and 3) Happiness appears to have a set-point, for the majority of people.
There’s very good news for those of us that struggle with negative emotions from time to time. Happiness, the kind I’m talking about here, is in large part the ability to balance positive and negative feelings or emotions. Going overboard in either direction isn’t helpful. Furthermore, negative emotions, as it turns out, actually strengthen happiness by providing contrast (again, as long as we don’t allow ourselves to get ‘stuck’ in gloom).
One of the recent areas of Happiness study (targeting stress-related absenteesim) is Work-Life Balance. ‘Balance’ is unique to each individual. It’s something we strive for alone, in that we alone feel and understand our needs, our abilities and our limits, and our desires and aversions. The balance we achieve is up to us: we flourish in it, or we suffer the adverse effects of neglecting our Inner World (mind, body, spirit). Short bursts of success (e.g., a winning lottery ticket) stimulate our happiness receptors, but are short-lived spikes).
Interestingly, the sense of inner balance that is the foundation of Happiness, turns out to have a “set-point”. A researcher by the name of Ed Diener developed a series of national (in the U.S.) and international studies of tens of thousands of people engaged in a wide variety of professions. Diener found that genuine Happiness is a sense of “subjective well-being”, not a response to external factors. Not only this, but, as we learn and grow through life’s experiences, Diener discovered that we encounter our own Happiness set-point: the stage at which we often say to ourselves, “It’s time for a new experience (and new challenges)”.
So if deep and long-lasting Happiness is really more about our internal well-being, and so much less about The Chase (fill in the blank: job, money, material possessions, relationships), then what’s to do? There’s no one-size-fits-all answer, since each and every one of us is engaged in our own Balancing Act. What I know for sure is that we can help one another along the way. Heartfelt gestures, kind words of encouragement, and whatever version of Namaste (The Divine in Me Recognizes and Honors the Divine in You) suits our belief system grace both the giver and the receiver.